Refund policy
1:1 coaching, month to month ($199/month)
Cancel any time with 30 days' notice. No contract, no minimum term, no cancellation fee.
- Give notice any day: email support@bearstrengthfit.com or text "cancel" to 507-206-7208.
- Your subscription runs 30 days from the day we receive notice. One final payment may fall inside that window.
- Full coaching continues through the whole notice period.
- After the final day it stops automatically. Nothing renews.
- If you give notice within 48 hours of a payment and no coaching has been delivered in that cycle, that payment is refunded in full and your account closes right away.
- We confirm every cancellation the same day.
Freezing your coaching
- Month to month: freeze for $15 a month instead of $199.
- Medical reason: the $15 fee is waived for a documented medical reason. Max reviews each request and may ask for documentation.
- Paid in full: freezing is free, and the time you're frozen is added to the end of your 12 months.
- How long: up to 60 days at a time, once a year. A medical freeze can run longer if Max approves it.
- To freeze, email support@bearstrengthfit.com or text 507-206-7208.
Everything else
- 1:1 coaching, paid in full (12 months), $2,000: full refund within 14 days of purchase. After that, a pro-rata refund of unused whole months, with months used charged at the $199 monthly rate. Example: cancel after 4 months, and $2,000 - $796 = $1,204 is refunded.
- Bear Strength 12-Week Personalized Plan, $99: full refund within 14 days if your plan hasn't been downloaded. Once downloaded, no refund.
- The Cub Split, $4.99: no refund; it's delivered instantly.
- The Bear Minimum, free: nothing to refund. Unsubscribe any time.
After you cancel
- Programming already delivered to you is yours to keep.
- Messaging access ends on your final day.
- We delete your data on request: email support@bearstrengthfit.com.
- Cancelling coaching doesn't unsubscribe you from training emails; use the unsubscribe link in any email.
Questions
Email support@bearstrengthfit.com or text 507-206-7208. We reply within 24 hours, Sundays excepted.